JOB DESCRIPTION
Position Title: Billing Clerk
Position Reports To: Office Manager
Primary job responsibilities and duties include but are not limited to the following:
- Responsible for maintaining the billing functions for assigned routes.
- Responsible for maintaining customer information and pricing schedules.
- Itemizes articles and charges for each customer.
- Performs billing change requests, confirms and enters route settlement, prints and separates all billing related materials.
Specific duties would be:
- Develops detailed knowledge of IPC, Smartnet Utility, route settlement procedures, daily route check-in, analyze and determines applicable usage for reports and how they relate to each department. Assists in training personnel in finding various reports and identifying their application.
- Keys daily garment work orders, billing changes, service agreements, renewals, price increases, purchase orders, and route settlements in an accurate and timely manner.
- Manifests invoices, garment cards, soil tickets, and towel tags.
- Keys all Lost Account Cancellation Reports in an accurate and timely manner, returning all incomplete reports to the GM for follow-up.
- Informs the Office Manager daily of all improperly submitted information on billing changes, work orders, service agreements, towel cards, soil tickets, route settlement sheets.
- Adjusts inventories as needed.
- Maintains customer profile files.
- Daily filing of processed paperwork.
- Performs billing audits to insure accuracy of information keyed.
- Undertakes special projects related to billing as assigned by Office Manager or GM
