JOB DESCRIPTION

Position Title: Billing Clerk

Position Reports To: Office Manager

Primary job responsibilities and duties include but are not limited to the following:

• Responsible for maintaining the billing functions for assigned routes.
• Responsible for maintaining customer information and pricing schedules.
• Itemizes articles and charges for each customer.
• Performs billing change requests, confirms and enters route settlement, prints and separates all billing related materials.

Specific duties will be:

• Develops detailed knowledge of IPC, Smartnet Utility, route settlement procedures, daily route check-in, analyze and determines applicable usage for reports and how they relate to each department. Assists in training personnel in finding various reports and identifying their application.
• Keys daily garment work orders, billing changes, service agreements, renewals, price increases, purchase orders, and route settlements in an accurate and timely manner.
• Manifests invoices, garment cards, soil tickets, and towel tags.
• Keys all Lost Account Cancellation Reports in an accurate and timely manner, returning all incomplete reports to the GM for follow-up.
• Informs the Office Manager daily of all improperly submitted information on billing changes, work orders, service agreements, towel cards, soil tickets, route settlement sheets.
• Adjusts inventories as needed.
• Maintains customer profile files.
• Daily filing of processed paperwork.
• Performs billing audits to insure accuracy of information keyed.
• Undertakes special projects related to billing as assigned by Office Manager or GM